1 Privacy Policy

This privacy policy explains the nature, scope, and purpose of the collection and use of personal data on our website neusprung.ch (hereinafter referred to as “website”) by neuSprung – Innovative Solutions (hereinafter referred to as ‘we’ or “us”) and provides information about your rights. These rights are governed by the applicable data protection laws.

2 Data controller

The data controller for this website and the contact person for data protection issues is:

neuSprung – Innovative Solutions

Spiegelacker 13 CH-8486 Rikon im Tösstal

078 218 83 77

info@neusprung.ch

3 Data collection on this website

3.1 Log files

Our website is hosted by OVH GmbH (Christophstraße 19, 50670 Cologne, Germany).

In order to optimize and maintain our website, we log any technical errors that may occur when accessing our website. Furthermore, when you use this website, information is automatically collected that is transmitted by your device’s browser to our host provider. This includes:

IP address and operating system of your device, browser type, version, language

Date and time of the server request, file accessed,

the website from which access was made (https://www.neusprung.ch/), the status code (e.g., 404) and

the transmission protocol used (e.g., HTTP/2).

This data is collected and stored by our host provider in order to optimize processes and procedures, particularly in connection with the use of our website and the security and stability of the computer system.

Further information can be found in the privacy policy of OVH GmbH at https://www.ovhcloud.com/de/personal-data-protection/

If the GDPR applies, the basis for this data processing is Art. 6 (1) lit. f GDPR.

3.2 Contact form

If you use our contact form, we will process the information you provide in the inquiry form for the purpose of processing your inquiry and in case of follow-up questions. We generally require the following information:

neuSprung

Spiegelacker 13

CH-8486

Rikon im Tösstal

info@neusprung.ch

Case inquiries:

info@neusprung.ch

078 218 83 77

We use the data you provide to respond to your inquiry. If the GDPR applies, the basis for this data processing is Art. 6 (1) lit. f GDPR.

3.3 Cookies

We use cookies on our website. Cookies are small files that are stored on your device and saved by your browser. Some of the cookies we use are automatically deleted when you leave our website. Other cookies remain stored on your device until you delete them or until they expire. These cookies enable your browser to be recognized when you next visit our website.

You can set your browser so that you are informed in advance about the setting of cookies and can decide in each individual case whether to accept cookies for certain cases or generally, or to prevent cookies completely. This may limit the functionality of the website.

Cookies that are necessary for the electronic communication process or for functions you have requested, or that optimize your user experience, are stored on the basis of Art. 6 (1) lit. f GDPR, provided that the GDPR is applicable.

3.4 Newsletter

We offer a newsletter that you can subscribe to. When you sign up for the newsletter, we collect at least your email address. Our external newsletter service provider may collect additional data; please refer to their privacy policy (see below).

We use your email address to send you the newsletter by email. Where the GDPR applies, the basis for data processing is Art. 6 (1) lit. f GDPR.

3.5 Newsletter analytics

We use an analytics service to measure the reach of our newsletter. It measures how often the newsletter is opened and which links the recipient follows.

If the GDPR applies, the basis for data processing is Art. 6 (1) lit. f GDPR.

3.6 Registration

When you open an account on our website, the information you enter is stored. We collect the following information:

neuSprung

Spiegelacker 13

CH-8486

Rikon im Tösstal

info@neusprung.ch

Case inquiries:

info@neusprung.ch

078 218 83 77

We use the data to provide you with the account. Where the GDPR applies, the basis for this data processing is Art. 6 (1) lit. b and f GDPR.

 

4 External services

We use various third-party services on our website to improve functionality, security, reach, and user experience. In doing so, personal data (e.g., IP address, browser information) may be transferred to servers outside Switzerland or the EU. Data processing is carried out – insofar as the GDPR is applicable – on the basis of Art. 6 para. 1 lit. a or lit. f GDPR.

Google reCAPTCHA
To protect our forms from misuse and spam, we use Google reCAPTCHA v2 from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.
This involves analyzing data such as IP address, mouse movement, and usage behavior.
Privacy policy: https://policies.google.com/privacy

Google Maps
We integrate map material from Google Maps to display our location. When loading the map, personal data such as your IP address may be transmitted to Google.
Privacy policy: https://policies.google.com/privacy

YouTube
Our website uses embedded videos from YouTube (Google Ireland Ltd.) in extended data protection mode. When playing, data such as your IP address or usage behavior may be transmitted to YouTube.
Privacy policy: https://policies.google.com/privacy

Google Fonts
We use Google Fonts to ensure consistent font display. The required fonts are loaded directly from Google servers when the page is accessed. Your IP address may be transmitted in the process.
Privacy policy: https://policies.google.com/privacy

Content Delivery Network (CDN)
We use a CDN to optimize performance and ensure reliability. Technical data such as IP address, timestamp, and requests are transmitted.
If you use Cloudflare or jsDelivr, for example, please add the specific service here.

Google Analytics
This website uses Google Analytics to analyze visitor behavior (e.g., page views, duration, device type). The data is processed in pseudonymized form.
Privacy policy: https://policies.google.com/privacy

Google Search Console
We use Google Search Console for technical monitoring and to improve visibility in search engines. No personal visitor data is collected in this process.

 

5 Links

Our website contains links to third-party websites. We are not responsible for the content and data protection measures of external websites that you can access via these links. Please refer to the relevant websites for information on data protection.

6 Transfer of data to third parties

In order to provide you with the information on our website, we work with various service providers, namely IT service providers, to offer you a modern website. These providers only use your data within the scope of order processing for us.

With the exception of the provisions in section 3.4 of this privacy policy, we only transfer data to locations outside Switzerland and the European Union (third countries) without your consent if this is necessary under the respective contract, to fulfill legal obligations, or to protect our legitimate interests.

 

7 Your rights

Insofar as provided for by the data protection law applicable to you, you may request information free of charge about the data stored about you, its origin and recipients, and the purpose of data processing. You also have the right to request the correction, deletion, restriction, or objection to the processing of your data, as well as, if the GDPR applies, the transfer of this data to another location, in accordance with the legal requirements.

You can revoke your consent at any time with future effect. To do so, simply send us an informal email.

Please note that the above rights are subject to legal restrictions and may impair or prevent the provision of our services.

You are entitled to enforce your claims in court or to lodge a complaint with the competent data protection authority. For Switzerland, the Federal Data Protection and Information Commissioner is responsible (http://www.edoeb.admin.ch).

8 Current status and changes to this privacy policy

We may change or adapt this privacy policy at any time. The current privacy policy can be accessed at neusprung.ch.